Privacy Policy

Last updated: February 5, 2025

1. Introduction

Welcome to Liby ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sales platform for freelance social media managers (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when using our Service, including:

  • Name and email address
  • Account credentials
  • Business information (company name, professional details)
  • Contact information for your leads and prospects
  • Content you upload (images, videos, documents)
  • Communication preferences

2.2 Third-Party Account Information

If you choose to connect third-party accounts (such as Instagram or other social media platforms), we may collect information from those accounts in accordance with the permissions you grant. This may include:

  • Social media profile information
  • Content and media from connected accounts
  • Analytics and engagement data

2.3 Automatically Collected Information

When you access our Service, we may automatically collect certain information, including:

  • Device and browser information
  • IP address and general location
  • Usage patterns and interactions with the Service
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining the Service
  • Processing your transactions and managing your account
  • Generating AI-powered analyses, pitches, and recommendations
  • Communicating with you about updates, features, and support
  • Improving and optimizing our Service
  • Detecting and preventing fraud or abuse
  • Complying with legal obligations

4. AI and Automated Processing

Our Service uses artificial intelligence and machine learning technologies to provide features such as job analysis, pitch generation, and content recommendations. By using these features, you acknowledge that:

  • Your data may be processed by AI systems to generate insights and recommendations
  • AI-generated content is provided as suggestions and should be reviewed before use
  • We may use anonymized and aggregated data to improve our AI models
  • You retain full control over whether to use AI-generated content

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in operating our Service (hosting, analytics, AI processing)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given explicit permission
  • Public Pitch Pages: Information included in pitch pages you choose to publish will be accessible to anyone with the link

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data in a portable format
  • Opt-out: Opt out of marketing communications
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

12. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Liby

Email: privacy@liby.app